Introduction

We take your right to privacy seriously and want you to feel comfortable when using our services. Should we ask you to provide certain information by which you can be identified you can be assured that it will only be used in accordance with this privacy notice.

About this Privacy Notice:
References to we, us or our means INKspire Calligraphy who are the Data Controller.

References to you or your means the person accessing and using the website (as defined herein) or the person who otherwise provides their personal information to us or about whom we otherwise collect personal information as explained in this privacy notice. References to the website means the INKspire website. Personal information is information about you, and which identifies you.

It is important that you read this privacy notice together with any other privacy notice or fair processing notices we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information.

Who is responsible for the personal information that we collect?
We are the data controller for the purpose of data protection law, in respect of your personal information collected or obtained as outlined within this privacy notice. This is because we dictate the purpose for which your personal information is used and how we use your personal information.

What personal information we hold about you and how this information is obtained

We collect and process the following categories of information about you for the purposes of enabling the transactions when purchasing items in our shop;

• Contact details
  Your name, your email address, your address, your telephone number.
• Comments you make
  Your views, opinions, feedback, comments, requests, enquiries and complaints.
• Payment information
  Details of amounts you have spent with us, amounts owed to us, amounts we pay or owe to you, relevant bank account or other payment details and any relevant tax information, including VAT number where applicable.
• Website technical information
  Through your internet browser or electronic device, certain information is collected by most websites or automatically through your electronic device, such as your IP address (i.e., your computer’s address on the internet), screen resolution, operating system type (Windows or Mac) and version, internet browser type and version, electronic device manufacturer and model, language, time of the visit and pages visited.
• Through Cookies
  Cookies allow us to recognise your device and to collect information such as IP address, internet browser type, time spent using the website and the pages visited.
• Website usage data
  Information about how you use our website and our services. This information may be provided:
  • During communications between you and us (including by phone, text, social media direct message, email, post or otherwise).
  • Via your internet browser or electronic device.

How we will use the personal information we hold about you

Your personal information will not be disclosed to any third parties.

We will only use your personal information when there is a lawful basis for us to do so.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.